Terms & Condition
WE CAN’T WAIT TO WORK WITH YOU!
To sign up for a wholesale account, please email
WHOLESALE@ROXYLANEDESIGN.COM
Please include:
- store name, location, and URL
- buyer contact information
ORDERING
- Opening orders: $100
- Re-order Minimums: $75
- Orders can be placed by email
WHOLESALE@ROXYLANEDESIGN.COM
TURNAROUND TIME
Our current turnaround time is 3-7 days. This may vary based on the holiday season. Please contact us with any concerns you may have about timing. All orders are shipped from Rancho Cordova, CA via USPS. Please note that any additional custom fees or charges are the responsibility of the buyer.
SHIPPING
We offer Priority Mail Flat Rate shipping to the U.S. Shipping cost varies by order weight. International orders shipping costs vary by weight of shipping.
FAIRE
Roxy Lane Design products are also available
on FAIRE marketplace.
roxylanedesign.faire.com
PAYMENT
Payment can be made via PayPal, Venmo, or check. Your final invoice will be emailed with shipping and any applicable taxes.
AN IMPORTANT NOTE ABOUT COLOR
Colors you see online or in our catalog are digital previews of the real thing, and they may look slightly different depending on your screen or the printing method. We do our best to keep everything as true and consistent as possible—and we promise we’ll never send you anything we wouldn’t be proud to have in our own home.
CANCELLATIONS & RETURNS
Orders cannot be canceled after the order has been shipped. Please notify us of any changes within 24 hours of placing you order. For returns or replacements of damages or mistakes in your order please notify us within 5 days of receipt of your order. All merchandise must be returned unopened & unused.
ART LICENSING
We love to partner with brands for freelance and art licensing. Please reach out with any ideas or to work together:
LICENSING@ROXYLANEDESIGN.COM